top of page

Privacy Policy & Terms of Service

Minnesota Medicare Insurance Services

SMS/Text Messaging Privacy Policy and Terms of Service Requirements

​

Effective Date: January 1, 2024

Introduction

At Minnesota Medicare Insurance Services, your privacy is important to us.

 

This SMS/Text Messaging Privacy Policy describes how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us. We are committed to complying with all applicable laws and regulations, including The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and the Cellular Telecommunications Industry Association (CTIA) guidelines.

 

By opting in to our SMS/text messaging services, you acknowledge and agree to the terms of this Privacy Policy.

​

Information We Collect and How It Is Used

​

When opted-in, you will receive text messages (SMS/MMS) to your mobile number.  We may collect the following information:

  • Name: Optional; used to personalize communications.

  • Sharing: SMS Opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.  Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

We use the information we collect to:

  • Types of SMS Communications: If consent has been given to receive text messages from Minnesota Medicare Insurance Services, messages may be received related to the following: account notifications, delivery notifications, customer care and marketing. 

  • Example: "Hello, this is a reminder of your upcoming appointment with [Name], at [Location] on [Date] at [Time].  Reply STOP to opt out of SMS messaging at any time."

  • Message frequency: Message frequency may vary depending on the type of communication.  For example up to 10 SMS messages per week may be received related to appointments/billing, etc..

  • Potential Fees for SMS Messaging:  Standard message and data rates may apply, depending on the carrier's pricing plan.  these fees may vary if the message is sent domestically or internationally.

  • Opt-in Method:  Opt-in to receive SMS messages from Minnesota Medicare Insurance Services can be done when you fill out a website form.

  • Opt-out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received.  Alternatively, direct contact can be made to request removal from the messaging list. can opt-out of this service at any time.  If you want to join again, text “START,” and we will start sending SMS messages to you again.

  • Help: For any issues, reply with the keyword "HELP."  Alternatively, help can be obtained directly from us at (952) 988-2299.

  •  Additional Options:  If SMS messages are not desired, the SMS consent box on the forms can be left unchecked. 

  •  Standard Messaging Disclosures:  Message and data rates may apply.  Opt out at any time by texting "STOP."

  •  For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.  Message frequency vary.

bottom of page